Privacy Policy

Last updated: June 5, 2025

This Privacy Policy explains how ArthroMD+ United Kingdom ("we", "us", or "our") gathers, stores, and protects your personal data when you visit or interact with arthromduk.com (the "Site").

Updates to This Policy

We may amend this Privacy Policy from time to time for operational, legal, or regulatory reasons. Changes will be posted on this page with the revised date shown at the top.

Personal Data We Collect

We collect personal details in the following ways:

• Provided by you directly: name, email, billing and delivery address, phone number
• Through transactions: order details, purchase history
• Through account creation: login credentials (if applicable)
• Automatically: IP address, browser/device information, cookies
• From third parties: payment gateways, shipping providers, analytics and marketing tools

Why We Use Your Data

• To fulfil your ArthroMD+ joint cream order
• To handle payment securely in GBP
• To send updates about your order or offers (if subscribed)
• To detect fraud or security threats
• To comply with UK legal obligations

Cookies and Tracking

Our site uses cookies to improve your browsing experience and provide tailored content. You can adjust your cookie settings anytime via your browser. Visit Shopify’s Cookie Policy to learn more. For delivery details, visit our Shipping Policy.

Your Rights Under UK GDPR

You have the right to access, correct, delete or restrict the use of your personal data. You can also opt out of direct marketing. To exercise these rights, contact us at [email protected].

Third-Party Providers

We share data with trusted third-party processors strictly for operations (e.g. Shopify, couriers, payment processors). Each third party must comply with data protection regulations. More is outlined in our Terms of Service.

International Data Transfers

If you access our Site from outside the UK, you agree to data transfer and processing in accordance with this Policy and relevant UK data laws.

Children's Privacy

We do not intentionally collect data from anyone under 16. If you believe such data has been shared, please notify us so we can delete it immediately.

Contacting Us

If you have questions about this Privacy Policy, please use our Contact Form or reach us via email at [email protected]

Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom